Privacy Policy - PTC Drivelines

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This Privacy Policy describes how www.ptcdrivelines.com (“Company”, “we”, “our”, or “us”) collects, uses, processes, stores, and protects personal data when you visit our website and its subdomains (the “Website”).

PTC Drivelines is an ISO 9001:2015 certified manufacturer of steel-forged driveline components and quality replacement spares for automobiles, earthmoving equipment, mining and construction equipment, and diesel locomotives. The company specializes in Self Lubricated Universal Joints, Propeller Shafts, Driveshafts, Fasteners, Cardan Shafts, and other related driveline components, supporting equipment models from Komatsu, Caterpillar, Volvo, BEML and other applications.

We are committed to protecting your privacy and complying with applicable data protection laws, including:-

  • Digital Personal Data Protection Act, 2023 (India)
  • Information Technology Act, 2000 & SPDI Rules
  • GDPR (for visitors from the European Economic Area, where applicable)
  • Google and major browser privacy requirements

By using this Website, you consent to the practices described in this Policy.

1. DEFINITIONS

Personal Data

Any information that identifies or can identify an individual directly or indirectly.

Processing

Any operation performed on personal data, including collection, storage, use, transfer, or deletion.

User / Visitor

Any person who accesses or interacts with the Website.

Cookies

Small data files stored on your device to improve user experience and enable website functionality.

2. SCOPE OF THIS POLICY

This Policy applies to:

  • Website visitors
  • Business enquiries
  • Customers and prospects
  • Newsletter subscribers
  • Marketing communication recipients

This Policy applies only to our Website and not to third-party websites linked from it.

3. CATEGORIES OF DATA WE COLLECT

3.1 Information You Provide Voluntarily

When you interact with our Website, we may collect:

Identity Data

  • Full name
  • Company name
  • Job title/designation

Contact Data

  • Email address
  • Phone number
  • Address/country

Communication Data

  • Enquiry messages
  • Quote requests
  • Feedback and survey responses

You may choose not to provide personal data; however, some services may become unavailable.

3.2 Automatically Collected Data

When you visit our Website, we automatically collect technical data such as:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited and navigation path
  • Time spent on pages
  • Referring URL
  • Approximate geographic location

This information helps us maintain security and improve performance.

3.3 Data from Cookies and Tracking Tools

We use cookies and similar technologies, including:

  • Google Analytics
  • Browser local storage
  • Log files and web beacons

These tools collect aggregated, non-sensitive usage information.

4. PURPOSES OF PROCESSING

We process personal data for the following lawful purposes:

4.1 Website Operation & Security

  • Maintaining website functionality
  • Detecting fraud or cyber threats
  • Preventing misuse of services

4.2 Customer Communication

Responding to enquiries

Sending quotations or product details related to our Universal Joints, Propeller Shafts, Driveshafts, Fasteners, Cardan Shafts, and other driveline components for automobiles, earthmoving equipment, mining and construction equipment, and diesel locomotives

Providing customer support

4.3 Business Operations

  • Internal record keeping
  • Business analytics and reporting
  • Improving products, services, manufacturing capabilities, and driveline components

4.4 Marketing Communications

With your consent, we may send:

  • Company updates
  • Product launches, technology updates, and driveline component information
  • Promotional offers

You may opt out anytime.

4.5 Legal & Regulatory Compliance

We may process data to:

  • Comply with legal obligations
  • Respond to lawful requests
  • Protect legal rights

5. LEGAL BASIS FOR PROCESSING (GDPR USERS)

Where GDPR applies, we rely on:

  • Consent
  • Legitimate interest
  • Contractual necessity
  • Legal obligation

You may withdraw consent at any time.

6. COOKIES POLICY (BROWSER COMPLIANCE)

Our Website uses cookies required by major browsers such as Chrome, Safari, and Firefox.

Types of Cookies

  • Essential Cookies – Required for site security and functionality
  • Performance & Analytics Cookies – Used to analyse traffic and user behaviour
  • Functional Cookies – Remember user preferences
  • Advertising Cookies – Enable remarketing and ad performance measurement

You can manage cookies through your browser settings.

Disabling cookies may affect site functionality.

7. DATA SHARING & THIRD PARTIES

We may share data with trusted partners, including:

  • Website hosting providers
  • Cloud service providers
  • Analytics providers
  • Email communication platforms
  • IT and cybersecurity vendors

We never sell personal data.

Data may be disclosed if legally required.

8. INTERNATIONAL DATA TRANSFERS

Data may be processed on servers located in India or other jurisdictions where service providers operate. We ensure adequate safeguards for international data transfers.

9. DATA RETENTION

We retain personal data only as long as necessary for:

  • Providing services
  • Legal and regulatory obligations
  • Business and security purposes

Data is securely deleted or anonymised when no longer required.

10. DATA SECURITY MEASURES

We implement strong security controls, including:

  • SSL encryption
  • Firewall protection
  • Secure hosting infrastructure
  • Access control policies
  • Regular monitoring and updates

No method of transmission over the Internet is completely secure.

11. YOUR PRIVACY RIGHTS

You may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent
  • Request data portability

Requests can be made via email.

12. CHILDREN PRIVACY

Our Website is not intended for children under 13 years.

We do not knowingly collect data from minors.

13. THIRD-PARTY LINKS

We are not responsible for the privacy practices of external websites linked from our Website.

14. POLICY UPDATES

We may update this Privacy Policy periodically.

Updates will be posted on this page.

15. CONTACT DETAILS

  • Company Name: PTC Drivelines
  • Email: ptcdrivelines@gmail.com / sales@ptcdrivelines.com
  • Phone: +91-9444083462 / 044-22251838
  • Address: 66B, SIDCO Industrial Estate, Tirumalisai, Chennai - 600 124, Tamil Nadu, India
  • Website: www.ptcdrivelines.com

We will respond in accordance with applicable laws.

 Website Designing & Digital Management

This website has been conceptualised, designed, developed, and is digitally managed by Lead Sure Media Private Limited.

Our role includes branding support, content structuring, website design and development, SEO implementation, and ongoing digital marketing and technical maintenance.

While we strive to maintain high standards of website functionality, performance, and user experience, all product information, business details, pricing, policies, and content updates are provided, reviewed, and approved by the website owner.

Lead Sure Media Private Limited acts solely as a digital service provider and technical partner. We do not independently verify, control, or assume responsibility for the accuracy, legality, completeness, or reliability of any content displayed on this website.

For any queries related to website development or digital services, you may contact:
Email: info@leadssure.com
 

“Get the required bolts FREE OF COST when you purchase Universal Joints or Driveshafts from PTC Drivelines” “Get the required bolts FREE OF COST when you purchase Universal Joints or Driveshafts from PTC Drivelines”
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